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Privacy Policy

DISCLAIMER

BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this promise, you must not use the Service. In such case, you must contact the support team via email to request deletion of your account and data.

Privacy Policy

1. Introduction

Welcome to DukaLoco ("the Marketplace"). We are committed to protecting the privacy of our users and handling their personal information with the utmost care. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our services.

2. Information We Collect

  • Personal Information: We may collect personal information, including but not limited to your name, email address, postal address, phone number, and payment information when you register an account, make a purchase, or interact with our platform.
  • Transaction Details: We collect information related to transactions you make on our platform, including product listings, purchases, payments, and shipping details.
  • User Generated Content: Content you create, upload, or share on our platform, such as reviews, comments, and messages, may be collected and stored.
  • Device Information: We may collect information about the devices you use to access our platform, including device type, operating system, browser type, and IP address.

3. How We Use Your Information

We use the information we collect for the following purposes:
  • Providing Services: To facilitate transactions, process orders, and provide customer support.
  • Personalization: To tailor your experience on our platform, recommend products, and display content relevant to your interests.
  • Communication: To send transaction-related emails, newsletters, updates, and promotional offers. You can opt out of marketing communications at any time.
  • Security and Fraud Prevention: To ensure the security of our platform and prevent fraudulent activities.
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests.

4. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:
  • Service Providers: We may share your data with third-party service providers who assist us in operating our platform, such as payment processors and shipping companies.
  • Legal Requirements: We may disclose your information to comply with legal obligations, respond to legal requests, and protect our rights, privacy, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Your Choices

You have the right to:
  • Access, correct, or delete your personal information.
  • Opt out of receiving marketing communications.
  • Object to the processing of your data for specific purposes.

6. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is entirely secure.

7. Children's Privacy

Our services are not intended for users under the age of 16. We do not knowingly collect personal information from individuals under this age.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at [email protected]